Our shipping department operates from Monday to Friday, between 10 am and 7 pm (PST), with weekends excluded. Orders made over the weekend will be processed on the following business day.
Each order undergoes thorough inspection for any imperfections before shipment. Our dedicated team requires 1-3 business days to handle your orders. Once processed and fulfilled, your item will be promptly shipped, with our transit times ranging from 3 to 7 business days
If you are not absolutely thrilled with your order you can contact our customer support team within 30 days of receiving your item to initiate the return process for a full refund. You can read more about our return policy by visiting our refunds & returns page.
Tracking information is available for all orders as soon as it leaves our warehouse. Please make sure to check all of your email folders for our notifications regarding your purchase. You can also use our tracking page to get more information about your shipment.